Collection I

Spirit of Japan

Shipping Details:

We ship fully tracked via PostExport International Shipping from our Serbia Based Store to worldwide destinations. Orders are processed within 24 – 48 hours of payment. Your parcel is fully trackable.

Please remember to provide your telephone number along with your address, as this is necessary for us to be able to send your parcel and for the post to contact you in case they have difficulty locating your address.

Once your item has been collected for delivery, we will send you an email with your tracking number and how to track your parcel.

Customs and Duties:

Postal charges do not include any taxes, duties, or other fees that may be imposed by customs in the country where the order will be delivered; these fees are the responsibility of the customer.

Pre-Orders

What is a Pre-Order?

We do not hold stocks. All our kimonos are made upon order. As we produce our garments by hand, this is often the best way to ensure we do not produce unnecessary quantities.

Please note, all our kimonos are unique, and it may happen that the materials can vary in nuance.

We cannot refund or cancel orders if we are not notified of cancellation within 48 hours of your order being placed. This is due to the scheduling of our production cycle and ensuring we can have the fastest delivery possible for all of our customers.

How long does it take?

2-3 weeks

This depends on whether we have printed the material, or we still need to process the printing. In all cases, we will do our best to have your product ready as soon as possible, and it will be shipped right away once it's ready. If there are any delays in production, which is rare, we will be proactive in informing you.

We trust you will LOVE your items and the wait will be well worth it!

Nikolija and the Ukiyo team